Workforce Development Officer

  • Base/Location:Njernda Aboriginal Corporation, 307 High Street, Echuca
  • Reports To:Youth, Justice & Residential Services Manager
  • Hours:Full-time (37.5 hour week)
  • Award:SCHADS Award Level 4
  • Position Scope:

    The Workforce Development Officer will be employed to addresses the workforce challenges associated with the rapid growth of Njernda Aboriginal Corporation. It aims to support the organisation to recruit and retain the culturally appropriate, qualified staff we need to deliver our programs across Yakapna & Baroona residential care services, Health, Childcare, and Family services.

Organisational Values:

At all times the Njernda Aboriginal Corporation will act in such a way that others are treated with respect, empathy, compassion, fairness, justness and cultural sensitivity.

• Professional Integrity
We treat all our people with dignity and respect
• Quality
We always strive to do our best and improve the way we do things.
• Responsibility
We commit to the actions we take to achieve the best possible outcome for our clients.
• Client Focus
We work toward improving the health and wellbeing of our clients and community.

Role Purpose:

• Supporting the engagement of a suitably qualified consultant through an Expression of Interest to work closely with Njernda Management Team and our key stakeholder to develop a Workforce Strategy.
• Developing a training calendar to upskill current and potential staff so they are ready for the opportunities which will arise over the next 12 months as our services expand.
• Managing the implementation of the training to ensure staff can attend and their positions are backfilled.
• Provide in-class and on-the-job support to NAC staff undertaking studies
• Assist coordination and communications between NAC and the training provider regarding coordination of students for training, overall engagement and wellbeing
• Provide tutoring support to students, one to one or small group, collaborating with the training provider and NAC as needed, to build confidence and capabilities for undertaking required training and assessment tasks (including on-line)
• Assist NAC and the training provider with curriculum content and delivery adjustments to ensure training is highly relevant, and can be transferred/ applied to the NAC workplace and community environment, alongside broader applications
• Assist NAC and the training provider with tracking and responding effectively to any issues or barriers presenting for successful participation and outcomes for staff
• Liaise with and assist NAC HR with maintaining accurate and required records for staff participation, and outcomes for the workforce development program

Key Responsibilities:

Respond to the needs of NAC staff and community members undertaking accredited and other workforce development, providing support to individuals as required including:

  • Provision of in-class, one to one, and small group assistance for confidence building, comprehension and core skills to undertake and balance work and study
  • Coordination of training arrangements for staff
  • Working as a team member with NAC HR for support to links between accredited training and overall workforce development planning and development, including attending required meetings – this may include team meetings
  • Gathering and maintaining records and data as agreed on staff participation and progress in workforce development activities, including where a training provider requires records for accredited training and assessment purposes
  • Always ensure confidentiality for NAC and staff workforce development matters and records
  • Act, always, in a professional manner in accordance with the policies and practices of the NAC
  • Other duties as requested

• Participate regularly in supervision with Youth, Justice and Residential Services Manager
• Provide accurate record keeping, including workforce accredited training participation and outcomes as required
• Attend regular team meetings and other forums as required.
• Attend workforce development specific activities and meetings as required
• Work as a team member in conjunction with NAC and Service Providers
• Always ensure the confidentiality of client and staff information
• Undertake other duties as directed

Key Selection Criteria:
Applicants must possess:
• Relevant tertiary qualifications or experience in an area specific to the role
• Certificate IV in Training and Assessment (TAE) or willingness to undertake this qualification
• A proven knowledge and understanding of Aboriginal People and Aboriginal Culture.
• Demonstrated knowledge and understanding of issues relating to and needs of Aboriginal people
• A good understanding of issues effecting Aboriginal Community members in the Echuca district and knowledge of services available within the region.
• Understanding and commitment to Aboriginal community controlled medical/family services.
• Understanding and commitment to the development of the NAC Aboriginal and broader workforce, including for mandatory qualification outcomes to support family and youth services and child protection responsibilities
• An ability to communicate effectively with Aboriginal people and handle issues in a sensitive manner
• An ability to advocate on behalf of staff and community members as part of workforce development programs to support NAC
• Excellent written and verbal communication skills, with experience in coaching and tutoring individuals for workplace and study language, literacy, and information technology use and requirements
• The ability to maintain records and manage time effectively and efficiently.
• Demonstrated ability to work cooperatively and effectively as part of a multi-skilled team
• Strong computer skills, including for capacity to coach and mentor others in the use of information technology work and study
• Current driver’s license.

Other relevant information

• Appointment is subject to a satisfactory Police check & Working with Children check.
• Commitment to equal opportunity and occupational health and safety
principles and practices are required.
• You will need to disclose any pre-existing illness or injury you know about which could be affected by the described work duties. Under section 82 (7) of the Accident Compensation Act, failure to disclose such a pre-existing illness or injury will mean that, if employed, you will not be paid compensation for that condition.

Written applications should include a covering letter. Please include the names and telephone contacts of at least two referees and forward to:

All applications must address the key selection criteria and include a recent resume

Address your application marked: “Private & Confidential”

To: Corporate Services Manager
Njernda Aboriginal Corporation
PO Box 201
Echuca Vic 3564

All applications close: 13th October 2021

All applications close: 13th Oct 2021

  • Application Form

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  • Accepted file types: doc, docx, pdf, jpg, png, tif, tiff.