Cradle to Kinder Case Worker

  • Base/Location:Berrimba Childcare Centre, Hare Street, Echuca
  • Reports To:Berrimba Childcare Centre Coordinator
  • Hours:On-going Permanent Part-time (30 hours per week)
  • Award:Children’s Services Award
  • Position Scope:

    The caseworker forms part of a multidisciplinary team of highly qualified and experienced staff from a range of professional backgrounds.

    The caseworker will act as the key point of contact for the family, care team and related service network for each allocated case. In addition, the Senior Caseworker will play a lead role in the initial engagement, assessment, and planning processes for each family.

    The caseworker will be required to provide holistic, culturally safe, trauma-informed, and strengths-based casework support for Aboriginal families with complex needs who are referred to the program, including case planning, service coordination and direct services. This position will work jointly with the therapeutic specialist in delivering therapeutic service responses.

Organisational Values

A goal of the Njernda Aboriginal Corporation is to be a leader in the care and protection of children and young people and in working with families and communities to build capacity, resilience and independence.

Case Managers will embrace Njernda’s vision for empowering our Aboriginal community and the organisations values:

  • Professional Integrity – We treat all our people with dignity and respect.
  • Quality – We always strive to do our best and improve the way we do things.
  • Responsibility – We commit to the actions we take to achieve the best possible outcome for our clients.
  • Client Focus – We work toward improving the health and wellbeing of our clients and community.


Key Responsibilities

a. Casework

  • Convene and lead a care team for each family, including planning and leading family and care team meetings.
  • Undertake assertive outreach and employ active engagement strategies to support young parents to sustain their participation with the program over the four-year service period.
  • Undertake comprehensive risk and needs assessments of all family members, including infants, children, and young parents, using the Best Interests Case Practice framework and other relevant assessment tools, as prescribed by the program. /li>
  • Conduct ongoing risk assessments, identifying potential for harm and protective factors, and where appropriate, implement risk management strategies.
  • Lead the development of flexible, individually tailored child and family action plans, in partnership with the family and care team, and involve young parents in goal setting and decision-making processes.
  • Coordinate the implementation of agreed actions and monitor progress against the plan.
  • Actively support young parents to connect (or reconnect) with family, community, land and culture.
  • Provide intensive support to families at important developmental milestones and life transitions and during periods of crisis.
  • Actively implement strategies to prevent premature closure.
  • Make appropriate referrals and facilitate the family’s access to, and engagement with, relevant universal, targeted and specialist services.
  • Plan and directly deliver services to all family members (including fathers), as identified in the child and family action plan, including in-home and community-based activities, individual and group activities as well as social and cultural activities.
  • Teach and guide young parents to build skills and confidence in antenatal care, child development, parenting, routines, boundary setting, attachment, relationships, home safety, financial literacy, household management, problem solving and independent living. Use a range of methods such as coaching, role modelling, mentoring, observation, feedback, and self-reflection techniques.
  • Provide information, advice, advocacy, and support to empower young parents to independently access and use community services.
  • Participate in the duty intake system.
  • Where required, consult with child protection, and report any concerns that may place the young parent or (unborn) child at unacceptable risk.

b. Partnerships and Collaboration

  • Work as part of a multidisciplinary team, sharing individual skills and knowledge.
  • Establish and maintain positive and effective working relationships with infants, children, parents (including fathers), extended family and the community.
  • Build strong relationships with universal, secondary, and tertiary child and family services, including local, state and federal government departments, Aboriginal Community Controlled Organisations, community health services and community service organisations.
  • Work in close collaboration with child protection, placement services, Child FIRST and program partners, Melbourne City Mission and Queen Elizabeth Centre.
  • Support Cradle to Kinder programs in other locations in their capacity to deliver culturally competent services to Aboriginal families.

c. Professional Development

  • Participate in orientation and induction, formal supervision, reflective practice, annual performance appraisals and professional development activities, in accordance with Njernda Corporation’s supervision framework and related policies.
  • Participate in external clinical supervision, as required.
  • Maintain a good working knowledge of resources and services available to vulnerable children and their families.

d. Quality Assurance

  • Provide services in accordance with the departmental standards, program requirements for family and early parenting services in Victoria, Aboriginal Cradle to Kinder practice guide and program framework.
  • Actively encourage feedback from children and their families.
  • Participate in model development, review, and service improvement activities for the Aboriginal Cradle to Kinder program.
  • Manage client information, data, expenditure, incident reports, client records and files, in accordance with legislation and Njernda Corporation policies.

e. General

  • Participate in organisational and team meetings.
  • Actively encourage feedback from children and their families.
  • Participate in model development, review, and service improvement activities for the Aboriginal Cradle to Kinder program.
  • Manage client information, data, expenditure, incident reports, client records and files, in accordance with legislation and Njernda Corporation policies.


Key Selection Criteria

  • A sound understanding of Aboriginal culture, values, protocols, inter-generational factors and complex kinship systems, as well as the issues facing vulnerable Aboriginal families that may impact on their capacity to ensure the safety and wellbeing of their children, and a demonstrated capacity to work in a culturally competent, sensitive and respectful manner
  • A clear understanding of child and adolescent development, trauma, attachment, child abuse and neglect, with good knowledge of the services and interventions that:
    • promote child health, safety, and wellbeing
    • strengthen parenting capacity
    • improve family functioning
    • address underlying risk factors for vulnerable families
  • A proven ability to work successfully with Aboriginal children, young people, and their families with a range of complex and diverse needs
  • An excellent understanding of the principles of casework practice, with a demonstrated capacity to:
    • actively engage with families that may be unwilling to receive services
    • build confidence, motivate and sustain change and influence positive outcomes
    • undertake quality assessments and coordinate planning processes
    • work effectively and flexibly as a member of a team
    • proactively set priorities and manage timelines
    • undertake quality case recording, data reporting and file management
  • High level interpersonal and communication skills, including a demonstrated ability to:
    • provide information and feedback to aboriginal children and families in ways that are constructive, respectful of aboriginal styles of learning and sensitive to the needs of individuals with learning difficulties
    • effectively advocate on behalf of families
    • a demonstrated commitment to establishing and maintaining collaborative relationships with families, colleagues, government departments, sector partners and the aboriginal Community


Qualifications and Experience

Highly Desirables

  • Experience in working with adolescent parents (including fathers), young people in out-of-home care and/or young people with a learning difficulty or disability will be highly regarded
  • Experience in using the Family Outcomes Star and/or NCAST Parent-Child Interaction Teaching Scale will be equally well regarded


In addition, it is expected that the incumbent will

  • Seek opportunities for personal and professional development which will add to Berrimba’s overall capabilities
  • Undertake travel as required


All applications close: 5th Aug 2020

Other relevant information

  • This is a full-time position comprising 37.5 hours per week. In order to perform the duties of this position effectively you may be required to work additional hours or vary your working times, on any day of the week, as appropriate and necessary from time to time. There is no paid over-time, however, time in lieu arrangements will be negotiated as required
  • The position is currently based at ECHUCA, Victoria, subject to change based on strategic and operational needs of the organisation and program
  • Terms and conditions of employment will be included in an Employment Contract upon commencement
  • The successful applicant will be required to undergo satisfactory pre-employment checks, including providing at least two professional referees, completion of a medical declaration, Police Records Check, Working With Children Check, Victorian Driver’s License, and proof of identify and qualifications
  • Commitment to equal opportunity and occupational health and safety principles and practices is required
  • You will need to disclose any pre-existing illness or injury you know about which could be affected by the described work duties. Under section 82 (7) of the Accident Compensation Act, failure to disclose such a pre-existing illness or injury will mean that, if employed, you will not be paid compensation for that condition
  • Njernda Aboriginal Corporation has a smoke-free workplace policy.


To be considered for an interview all applications MUST:

  • include a current resume;
  • include a covering letter;
  • address the Key Selection Criteria;
  • and include the names and telephone contacts of at least two referees.


Address your application marked: “Private & Confidential”

To: HR Manager
Njernda Aboriginal Corporation
84 Hare Street,
(PO Box 201)
Echuca Vic 3564


Please check the closing date to ensure your application is received within the specified time. Applications may be posted, emailed, hand delivered or faxed (provided that a hard copy is posted on the same day). 

Applications may be posted, emailed, hand delivered or faxed (provided that a hard copy is posted on the same day).


  • Application Form

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  • Accepted file types: doc, docx, pdf, jpg, png, tif, tiff.