Dual Diagnosis – Case Manager

  • Base/Location:Njernda Wellbeing Unit, 34 Annesley Street, Echuca
  • Reports To:Wellbeing Team Leader
  • Hours:Full Time or Part Time
  • Award:SHADS Award
  • Position Scope:

    Co-occurring mental health and alcohol and other drug problems, also known as “dual diagnosis”, covers a broad spectrum of mental health and alcohol and other drug problems that a person experiences concurrently. The purpose of the position is to assist in facilitating the individual’s substance use and mental health conditions simultaneously. This is achieved by ensuring the delivery of innovative and integrated approaches to care.  This program will bring together mental health, suicide and prevention, and other alcohol and other drug services to improve social and emotional wellbeing for Aboriginal and Torres Strait Islander people. A case manager will work with dual diagnosis clients in an intensive, integrated model ensuring family and community are part of the care team. Support will be provided for a client to be engaged with necessary clinical and/or wrap-around services in the community, ensuring that the work of multiple caregivers is coordinated.

Organizational Values
Respect Establishing relationships based on respect and trust
Accountability Taking ownership and initiative of Njernda values to ensure trusted collaborations are formed
Resilience Encouraging cultural and spiritual growth to enable personal growth
Advocacy Working to transform the disadvantage and challenge that causes impact on our community
Cultural Sensitivity Welcoming and serving our community with understanding and without judgement


Key Responsibilities
  • Assist in the development and implementation of an enhanced model of care for clients that have a dual diagnosis
  • Reduce the significant mental health gap between indigenous and non-indigenous Australians while addressing the issue of reduced access to mental health services for Aboriginal and Torres Strait Islander people.
  • Clinically supporting the assessment, treatment and care of consumers with a dual diagnosis.
  • Where appropriate, be the key contact for the client and family to ensure the linkages to services, development and implementation of recovery care plans
  • Be a conduit of support between the AOD and SEWB teams, in conjunction with external services to provide a multifaceted, integrated approach of care for individuals with a dual diagnosis.
  • Work within, and further develop models of care for individuals accessing the service.
  • Utilisation of assessment tools to measure pre and post progress through the program.
  • To prioritise the development and delivery of services to people most in need and those at greater risk.
  • To improve coordination of community based Aboriginal Health Services and improve their capacity to deliver timely services.
  • To improve access to mainstream mental health, primary health and other community services through the development of local partnership agreements.
  • Build the capacity of the service to identify, assess and manage those clients with a dual diagnosis.
  • Networking and liaison with local alcohol and other drug services within the catchment area to monitor the profile of unmet mental health and alcohol and other drug disorder needs.
  • Provide dual diagnosis education and support to other clinicians
  • Address an individual’s needs, according to the presenting illness, using a risk framework and understanding consumer and carer/family preferences.
  • Participates in meetings; coordinating information and care requirements with other care providers; resolving issues that could affect smooth care progression; fostering peer support; providing education to others regarding the case management process.
  • Evaluates outcomes of care with the interdisciplinary team by measuring intervention effectiveness with the team; implementing team recommendations.
  • Maintains patient care database by entering new information as it becomes available; verifying findings and reports; backing up data.
  • Understand and promote the philosophy and need for an aboriginal health service.
  • Other duties as directed within the scope of the employee’s skill level and training.

The Dual Diagnosis Case Manager will have the following functions:

  • Convene regular local networks of Aboriginal workers to share program information and undertake joint planning in meeting local family and community needs.
  • Assist with the establishment of service coordination with an emphasis on screening and assessment and electronic referral between programs.
  • Adhere to reporting requirements set by funder.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

The Case Manager/Care Coordinator must be able to

  • Assist people to access services
  • Use evidence-based or best practices
  • Live up to professional and ethical responsibilities
  • Complete necessary administrative tasks
  • Advocate for the client with a variety of service providers


Key Selection Criteria
  • Demonstrated understanding and commitment to Aboriginal culture.
  • Demonstrated ability to work with Aboriginal organisations and communities
  • Strong advocacy and communication skills
  • Experience working with clients with drug and alcohol or mental health conditions
  • Demonstrated experience in assessing mental health conditions
  • Demonstrated ability to complete reporting accuracy and meet reporting deadlines


Qualifications & Experience

  • Degree in Psychology or other mental health qualification
  • Qualified Mental Health Social Worker


Commitment to Safety

All children have the right to be children and live free of abuse and neglect, so they can grow, learn, and develop. Everyone within Njernda is responsible for ensuring a culture of child safety; preventing child abuse and abiding by the Child Safety Principles

Other Relevant Information

  • The successful applicant will be required to undergo satisfactory pre-employment checks, including providing at least two professional referees, completion of a medical declaration, Police Records Check, Working With Children Check, Victorian Driver’s License, and proof of identify and qualifications
  • Commitment to equal opportunity and occupational health and safety principles and practices is required
  • You will need to disclose any pre-existing illness or injury you know about which could be affected by the described work duties. Under section 82 (7) of the Accident Compensation Act, failure to disclose such a pre-existing illness or injury will mean that, if employed, you will not be paid compensation for that condition.


To be Eligible for an Interview

The Applicant MUST address the Key Selection Criteria and include a recent resume.  Address your application marked: “Private & Confidential”


Recruitment. Manager

Njernda Aboriginal Corporation

P.O. Box 21 Echuca Vic 3564

Email         jobs@njernda.com.au

  • Written applications should include a covering letter. Please include the names and telephone contacts of at least two referees.
  • Please check the closing date to ensure your application is received within the specified time. Applications may be posted, emailed, hand delivered or faxed (provided that a hard copy is posted on the same day).

All applications close: 6th Jul 2022

  • Application Form

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