Primary Healthcare Manager

  • Base/Location:Njernda Medical Centre, 84 Hare Street Echuca
  • Reports To:Director of Health and Ageing
  • Hours:Full Time - 37.5 per week
  • Award:As per contract
  • Position Scope:

    Oversee the management of Primary Healthcare Services at Njernda Health.  We work from informed models of primary health care, and direct our focus on greater client empowerment and breaking cycles of health inequity.

    Njernda Aboriginal Corporation is an independent not-for-profit Aboriginal Community Controlled Health Service, governed by a Board of five Directors. Our primary population catchment is the Echuca and Moama Murray River region with services reaching out to the Loddon Mallee region.

    Njernda is recognised for leadership in Aboriginal health in partnership with its other services related to family, childcare and education, aged care and youth and youth cultural healing. Njernda’s health service provides quality health care with AGPAL accreditation.

    We have a strong history of successfully planning, implementing, and evaluating a range of health and ageing programs across the life course, including chronic health care programs. Njernda employs approx. 150 staff.

Organizational Values


Respect Establishing relationships based on respect and trust
Accountability Taking ownership and initiative of Njernda values to ensure trusted collaborations are formed
Resilience Encouraging cultural and spiritual growth to enable personal growth
Advocacy Working to transform the disadvantage and challenge that causes impact on our community
Cultural Sensitivity Welcoming and serving our community with understanding and without judgement


This is an “Indigenous Only” role under Special Measures of the EEO Act 2010, Section 12.


Key Responsibilities

– Facilitate and assist with the delivery of programs within Njernda health unit

– Where appropriate delegate day to day program management to medical team leaders.

– Regularly liaising with the Team Leaders over rosters to ensure there is adequate staff coverage to provide services

– Ensuring all staff work effectively within defined timelines and that all reporting requirements are being reported on in line with service and funding agreements

– Liaising with the community and the Health & Wellbeing teams to ensure the needs of the community are being met by the development of culturally relevant programs

– Ensuring daily statistics are completed, analysed, and acted on

– Developing communication between staff and the service by convening, attending, and participating in general and unit staff meetings.

– Setting performance and quality standards in consultation with the staff and ensure that they are met.

– Ensure all professional development is in line with the requirements of the employees’ role (including PD and workplan)

– Managing of the unit staff and ensuring that they are registered, trained, and meeting clinical practice requirements

– Responsible for providing high quality support, supervision and debriefing to staff as required.

– Review and maintain AGPAL accreditation ensuring Njernda is following documented policies and regularly reviewing to ensure they meet current legal requirements

– Regularly review budgets and ensure programs are running within budget

– Preparing submissions of programs to federal and state governments

– To represent and speak on behalf of the Njernda Aboriginal Corporation when required

– Participate in regular local, regional, and metropolitan meetings in relation to funding, Aboriginal health, and partnership.

– Ensure all employees are inducted and receive regular training as required to perform jobs safely

– Actively promote Njernda Health Programs to community and stakeholders by attending regular events

– Review all accident reports / incidents and prepare reports as appropriate

– Review any health and safety related reports and take appropriate action

– Ensure liaison with employee health and safety representatives, particularly on any workplace changes which have a health and safety component

– Embedding cultural practices ensuring programs are delivered in a culturally safe way

– Other related duties as directed by the Health and Ageing Director and/or CEO


Mandatory Requirements

– Observe the safe working practices, as far as you are able, protect your own and others’ health and safety.

– Participate in on-going training when necessary

– Act always in a professional manner in accordance with the policies and practices of the Njernda Aboriginal Corporation

– All Njernda Aboriginal Corporation employees must comply with the code of conduct as articulated in the Njernda Aboriginal Corporation Policies and Procedures


Key Selection Criteria

– Demonstrated knowledge and understanding of Aboriginal Culture and Health issues that affect this community

– Knowledge and skills in program and service planning, implementation, and evaluation

– Ability to work within timeframes and budget constraints

– Ability to lead and manage a team of employees including undertaking HR responsibilities

– Experience in partnership, stakeholder, and project management

– Experience in using the clinical software Communicare

– Excellent communication and interpersonal skills, including report writing, negotiation, and advocacy skills and ability to work with people from a diverse range of cultures and backgrounds

– Excellent IT and computer skills

Required Education, Training And/or Competencies

– A tertiary qualification in Health Management and/or Public Health

– Demonstrated experience in working within Aboriginal Health Service

Commitment to Safety

All children have the right to be children and live free of abuse and neglect, so they can grow, learn, and develop. Everyone within Njernda is responsible for ensuring a culture of child safety; preventing child abuse and abiding by the Child Safety Principles

Other Relevant Information

– The successful applicant will be required to undergo satisfactory pre-employment checks, including providing at least two professional referees, completion of a medical declaration, Police Records Check, Working with Children Check, Victorian Driver’s License, and proof of identify and qualifications

– Commitment to equal opportunity and occupational health and safety principles and practices are required

– You will need to disclose any pre-existing illness or injury you know about which could be affected by the described work duties. Under section 82 (7) of the Accident Compensation Act, failure to disclose such a pre-existing illness or injury will mean that, if employed, you will not be paid compensation for that condition.

– You must have the required vaccinations appropriate for this position


To be Eligible for an Interview

The Applicant MUST address the Key Selection Criteria and include a recent resume.

Address your application marked: “Private & Confidential” to:

Corporate Services Manager

Njernda Aboriginal Corporation

P.O. Box 21 Echuca Vic 3564


Written applications should include a covering letter. Please include the names and telephone contacts of at least two referees.

Please check the closing date to ensure your application is received within the specified time. Applications may be posted, emailed, hand delivered or faxed (provided that a hard copy is posted on the same day).

All applications close: 4th Aug 2023

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