Youth Services Manager (Aboriginal Identified)

  • Base/Location:Baroona Youth Healing Centre, Wharparilla and 103 Hare Street, Echuca
  • Reports To:Chief Executive Officer
  • Hours:Full-time (37.5 hours week)
  • Award:$82,000 – $88,000 (salary sacrifice included, plus a fully maintained vehicle) depending on experience and qualifications.
  • Position Scope:

    The position is responsible for the day-to-day running of the Youth Services Unit. The manager supports programs and services that address Youth Justice, Koori Kids Engagement, Yinya Mulana, Deadly Healthy Relationships, Baroona Youth Healing Centre, local justice and any other youth services programs at Njernda Aboriginal Corporation.
    The position will oversee the newly formed Youth Services Hub and assist the CEO and staff to implement the policies and procedures of Njernda Aboriginal Corporation and works in partnership with Aboriginal and mainstream agencies to better service and support the community.

Organisational Values

A goal of the Njernda Aboriginal Corporation is to be a leader in the care and protection of children and young people and in working with families and communities to build capacity, resilience and independence.

Case Managers will embrace Njernda’s vision for empowering our Aboriginal community and the organisations values:

  • Professional Integrity – We treat all our people with dignity and respect.
  • Quality – We always strive to do our best and improve the way we do things.
  • Responsibility – We commit to the actions we take to achieve the best possible outcome for our clients.
  • Client Focus – We work toward improving the health and wellbeing of our clients and community.


Key Responsibilities

  • Understand and promote the philosophy and need for an aboriginal health/family/youth service.
  • Assist staff to develop and manage their programs.
  • Assist staff to evaluate programs and services.
  • Provide a structure that ensures professional supervision and support for staff of the Youth Services Unit.
  • Foster a strong team spirit within the organization.
  • Ensure programs operate within budget, by regularly reviewing budget reports and meeting with staff to monitor financial status.
  • Delegate day-to-day program management to other staff as appropriate.
  • Organise and participate in general staff, team and planning meetings.
  • Prepare submissions to federal and state governments and other bodies.
  • Work with the CEO to ensure that the Organisation’s programs are adequately resourced.
  • Assist the CEO in developing policies and programs.
  • Organise community meetings to gain feedback from the community on programs and services.
  • Support the CEO in their duties.
  • Represent the Organization at conferences and public speaking engagements.
  • Represent the Organization and/or community in forums outside the agency (e.g. on panels, on Committees etc.).
  • Participate in ongoing training and development.
  • Ensure the confidentiality of client information at all times.
  • Maintain appropriate data and program and client records.
  • Other duties as directed.
  • Act, at all times, in a professional manner in accordance with the policies and practices of the Corporation.


Key Selection Criteria

Applicants Must Possess:

  • A proven knowledge and understanding of aboriginal people and aboriginal culture.
  • Experience in managing a staff team.
  • Demonstrated knowledge and understanding of issues relating to the needs of aboriginal children and young people.
  • Demonstrated understanding of youth justice services (including Alcohol and other drugs).
  • Understanding and commitment to aboriginal community-controlled youth and family services.
  • An ability to communicate effectively with aboriginal people and handle issues in a sensitive manner.
  • Sound negotiation skills.
  • An ability to advocate on behalf of individuals and young people.
  • Strong written and verbal communication skills.
  • The ability to maintain records and manage time effectively and efficiently.
  • Demonstrated ability to work co-operatively and effectively as part of a multi-skilled team
  • Sound computer skills.
  • Ability to manage key performance indicators as per funding guidelines.
  • Sound financial management skills.


Qualifications and Experience

  • An appropriate tertiary qualification in Youth Work, Community Services or Alcohol and Other Drugs related work.


Other relevant information

  • The successful applicant will be required to undergo satisfactory pre-employment checks, including providing at least two professional referees, completion of a medical declaration, Police Records Check, Working With Children Check, Victorian Driver’s License, and proof of identify and qualifications
  • Commitment to equal opportunity and occupational health and safety principles and practices is required
  • You will need to disclose any pre-existing illness or injury you know about which could be affected by the described work duties. Under section 82 (7) of the Accident Compensation Act, failure to disclose such a pre-existing illness or injury will mean that, if employed, you will not be paid compensation for that condition.


All applications close: 27th Mar 2020

To be eligible for an interview applicant MUST address the Key Selection Criteria and include a recent resume.

Written applications should include a covering letter. Please include the names and telephone contacts of at least two referees.

Address your application marked: “Private & Confidential”

To: HR Manager
Njernda Aboriginal Corporation
84 Hare Street,
(PO Box 201)
Echuca Vic 3564


Please check the closing date to ensure your application is received within the specified time. Applications may be posted, emailed, hand delivered or faxed (provided that a hard copy is posted on the same day). 

Applications may be posted, emailed, hand delivered or faxed (provided that a hard copy is posted on the same day).


  • Application Form

  • Select the advertised position you are applying for.
  • Accepted file types: doc, docx, pdf.
  • Accepted file types: doc, docx, pdf, jpg, png, tif, tiff.
  • Accepted file types: doc, docx, pdf, jpg, png, tif, tiff.