Receptionist
(Corporate Services)

Job description

Efficient? Friendly? Organised?

Be the first point of contact for community members and visitors to Njernda’s Corporate Services. This role provides a welcoming and professional reception experience while supporting the smooth day-to-day running of the corporate office through a range of administrative tasks.

Apply now to join Njernda and contribute to a welcoming, professional, and culturally safe environment for all.

Please note, this is an identified Aboriginal and Torres Strait Islander position.

About the role

In this role, you will:



• Greet and assist visitors, community members, and stakeholders in a culturally respectful way
• Answer, screen, and direct phone calls and manage inquiries professionally
• Maintain a welcoming, safe, and organised reception and waiting area
• Manage mail, appointments, meeting room bookings, and basic administration tasks
• Provide support to the Corporate Services team as required

About you

• Certificate III or higher in Business/Office Administration (or equivalent experience)
• Strong communication, customer service, and organisational skills
• Proficiency in Microsoft Office and experience with phone and reception systems
• Understanding of Aboriginal people, culture, and community needs
• Ability to handle sensitive issues with professionalism and cultural respect

Provide a professional, culturally welcoming reception service while supporting the smooth running of Njernda’s Corporate Services.

How to apply

Applying is simple — just click the Apply button and complete the online form. You’ll need to upload your CV and a cover letter outlining your skills, experience, and interest in the role.

Before applying, please ensure you meet the following requirements:

• Current Working with Children Check (Victoria)
• Current Police Check (or willingness to obtain)
• Current driver’s licence
• Evidence of qualifications (if required for the position)

We look forward to receiving your application and learning more about you.