Updated 30/07/2020

As of Midnight Sunday Aug 2, masks or other face coverings will become mandatory in ALL regions of Victoria.
See DHHS website for more details
Border Closure
As of 08/07/2020 community members are not allowed to cross the border (Murray River) from Victoria to NSW without a permit. This restriction is currently in place for 6 weeks. Permits can be obtained from here for those with genuine reasons to travel between the two states. More information can be obtained from Service NSW Website.


Dear Moama Community & Clients,

Please be advised that Njernda Aboriginal Corporation is still open to provide services to our community.

Berrimba Child Care will remain closed due to staff residing in NSW. Berrimba will reopen when staff receive their exemptions to travel across the border. Having the right number of staff is paramount to the safety of our children. We will advise further over the coming days. We seek to reopen Berrimba early next week.

Clients can still book a Telehealth appointment with the Dr at Njernda Medical. Please call medical reception if you have any queries about how you can still access services including Mental Health and AOD services.

Family Services/OOHC staff will be working in Moama to provide services including emergency relief, housing and family violence where necessary.

Njernda Finance Office will be closed but will be accessible via phone.

We have staff and managers working in Moama who can ensure that Moama community members are supported.

Please call your usual worker or reception if you need to reach out. We have not forgotten community members residing in NSW and seek to continue providing a service to community in these challenging times.

Warm regards,
Njernda Management

Njernda Aboriginal Corporation is committed to the health and wellbeing of our clients and the community in general and due to the unprecedented health event currently affecting us all, we are following the advice from VACCHO and the State and Federal Governments.
As such we have had to cancel ALL of our group events and activities as well as implement stricter procedures at our Medical Clinic.

These steps have been taken to help lesson the spread of the Coronavirus to protect our clients, staff and community members.

In line with State & Federal Government guidelines, our staff who can work from home have begun doing so. While this has closed some of our support centres, the support is still available by telephone call, video call and other means.
Closed Services

  • Family Services – Returning to new premises at 103-109 Hare Street (The old 208 Primary School/Campaspe Adult Education) early July.
  • Finance/Administration is working under lockdown conditions – no vistors are allowed without prior arrangement.
  • Youth Services, Yinya Mulana, Youth Justice – Returning soon to newly renovated facility at rear of 103-109 Hare Street (The old 208 Primary School/Campaspe Adult Education).

Clinic Visits

If you have ANY of these symptoms:

  • fever
  • cough
  • sore throat
  • shortness of breath


  • have travelled internationally in the 14 days before getting sick


  • had contact with someone diagnosed with or suspected of having coronavirus in the 14 days before getting sick

Please DO NOT VISIT Njernda Medical Clinic

Contact our receptionists on 5480 6252 (option #1)

Due to the recent increase in COVID-19 confirmed cases, we are tightening our protocol at Medical.

  • All initial consultations with doctors will be held via telephone.
  • If a patient needs to be seen following a telephone consultation, the doctor will arrange an appointment at the end of the day.
  • Any person who has flu like symptoms MUST NOT present to Njernda Medical. They should go straight to Echuca Regional Health Emergency Department where they can visit the COVID pandemic clinic.
  • Njernda Medical is NOT a COVID testing site. ERH COVID Clinic does this, and results from testing conducted there will be provided to the patient from ERH, not Njernda.
  • Doctors are not able to provide COVID-19 clearance to patients. We are having increasing number of people who’s employers are requesting this clearance so they can return to work. Patients need to get a COVID-19 test done at ERH for this purpose.
  • We are only able to have a maximum of 3 people present in medical reception waiting room at any one time, and social distancing must be observed. It is preferable for people to wait in their vehicles and we will call them when they are ready to be seen.
  • Please don’t arrange to meet at medical reception. This will help us meet clinical guidelines and will also help protect vulnerable patients and staff.
  • All people entering medical reception will be asked a series of health questions, will have their temperature taken, and triaged if appropriate.

If we were to have COVID-19 within the clinic we would potentially have to close the clinic for a period of time which we obviously want to avoid.
Thank you for your cooperation. It is important that we maintain these guidelines.

If you suspect you have COVID-19 (Coronavirus) please call the 24/7 dedicated hotline 1800 675 398
Keep triple zero (000) for emergencies only.

Njernda's Response to COVID-19 - A letter from the CEO Njernda’s Response to COVID-19 – A letter from the CEO


Telephone and Video Consultations

Current guidelines allow for Njernda Medical Clinic to offer telephone consultations and/or video conference consultations if appropriate to your health needs, and if you meet the vulnerable/isolated patients criteria below.

Vulnerable/isolated patients are those where at least one of the following apply:
(a) the person has been diagnosed with COVID-19 virus but who is not a patient of a hospital; or
(b) the person has been required to isolate themselves in quarantine in accordance with home isolation guidance issued by Australian Health Protection Principal Committee (AHPPC); or
(c) the person is considered more susceptible to the COVID-19 virus being a person who is:
(i) at least 70 years old; or
(ii) at least 50 years old and is of Aboriginal or Torres Strait Islander descent; or
(iii) is pregnant; or
(iv) is a parent of a child under 12 months; or
(v) is already under treatment for chronic health conditions or is immune compromised; or
(d) the person meets the current national triage protocol criteria for suspected COVID-19 infection.If you meet one of these criteria, please telephone the medical clinic and advise staff that you want to make a telephone or video consultation. We are implementing DirectHealth for private doctor-patient video consultations. Please visit our Video Appointments page for details.


Cancelled Events

  • NAIDOC Week has tentatively been rescheduled to Sunday 8 November – Sunday 15 November
  • All sports events and training have been suspended until further notice


Emergency Relief Packages

These are available for vulnerable Victorians needing to self-quarantine due to coronavirus (COVID-19)The program supports people in mandatory self-isolation, who have little or no food, and no network of family and friends to support them. Each eligible household will receive a two-week supply of essential goods.

Food packages will include items such as long-life milk, pasta, cereal, canned vegetables and sugar. Personal care packages will also be distributed to eligible households and include soap, toothpaste and deodorant. Additional items may also be provided depending on the needs of the household, such as nappies or baby formula.

The packages will be delivered door-to-door, with other distribution points to be established as required.

It will start from Monday 23 March and can be accessed by calling Victoria’s dedicated coronavirus hotline on 1800 675 398. The hotline can also refer people to other support services if needed.

The hotline staff are working as fast as they can, so please be patient.

For people who are not eligible for the emergency relief packages, they are encouraged to be self-reliant and call on the help of family and friends wherever possible during the current pandemic.

For more information about the packages, please see



Don’t rely on Social Media for your facts. Visit these websites to find the answers to your Coronavirus questions.



Please check back here periodically for updated information