Chief Operating Officer (NJE0003)

  • Base/Location:Echuca, Victoria
  • Reports To:Njernda Chief Executive Officer
  • Hours:Full Time, 37.5 hours per week
  • Award:Aboriginal Community Controlled Health Services Award 2010
  • Position Scope:

    This position is formerly the Deputy CEO position. The position is to provide assistance to the Chief Executive Officer with their duties by ensuring efficient and effective day to day operational procedures and processes are used in the delivery of high-quality services to the Aboriginal Community, within budget.

Organisational Values

A goal of the Njernda Aboriginal Corporation is to be a leader in the care and protection of children and young people and in working with families and communities to build capacity, resilience and independence.

Case Managers will embrace Njernda’s vision for empowering our Aboriginal community and the organisations values:

  • Professional Integrity – We treat all our people with dignity and respect.
  • Quality – We always strive to do our best and improve the way we do things.
  • Responsibility – We commit to the actions we take to achieve the best possible outcome for our clients.
  • Client Focus – We work toward improving the health and wellbeing of our clients and community.


Key Responsibilities

Support the Chief Executive Officer by managing the day-to-day operations of the Njernda Aboriginal Corporation, including but not limited to:

  • Ensuring that Njernda is delivering quality services within budget
  • Ensuring that Njernda is sufficiently staffed by recruiting appropriately for all programs and developing suitable educational and staff development programs to ensure staff continue to provide a quality service together with the managers
  • Providing advice to managers, when requested, on the development, implementation and funding of programs
  • Oversee and liaise with all Njernda managers to ensure that programs are operating within a defined budget and are continually monitored via timely reports
  • Establishing and maintaining a quality service standard that suits the needs and philosophy of Njernda
  • Representing Njernda at appropriate forums to ensure the service is continuing to meet the needs of the community
  • Assist in the ongoing development of Njernda by convening, attending and participating in senior management meetings to plan, develop and implement budget, strategy and policy
  • Maintain communication between staff and Njernda
  • Promote community advocacy and liaison thereby promoting Njernda while also gaining feedback from the community as to the quality of services provided
  • Understand and promote the philosophy and need for aboriginal services
  • Act always in a professional manner in accordance with Njernda policies and practices
  • Undertake other duties, which are incidental and peripheral to the main tasks, provided that such duties are reasonably within the employee’s skills competence and training


Key Selection Criteria

  • Proven ability and experience in managing programs, with financial management responsibilities
  • Tertiary qualifications in a related field
  • Previous experience in developing, delivering, and monitoring service delivery of Aboriginal programs
  • Experience in policy development
  • Experience in representing an aboriginal organisation on committees and councils
  • A demonstrated knowledge and understanding of the local aboriginal community, society, culture, and the issues impacting on it, including local Koori culture
  • Very good written and excellent verbal communication skills
  • Demonstrated ability to effectively manage a multi-skilled and multi-professional team
  • Experience in development of managers/team leaders
  • Ability to act in an open and transparent manner with the CEO at all times
  • Ability to implement CEO and Board of Directors decisions in accordance with good governance


Other relevant information

  • The successful applicant will be required to undergo satisfactory pre-employment checks, including providing at least two professional referees, completion of a medical declaration, Police Records Check, Working With Children Check, Victorian Driver’s License, and proof of identify and qualifications
  • Commitment to equal opportunity and occupational health and safety principles and practices is required
  • You will need to disclose any pre-existing illness or injury you know about which could be affected by the described work duties. Under section 82 (7) of the Accident Compensation Act, failure to disclose such a pre-existing illness or injury will mean that, if employed, you will not be paid compensation for that condition.


All applications close: 20th May 2020

To be eligible for an interview all applications MUST:

  • include a current resume;
  • include a covering letter;
  • address the Key Selection Criteria;
  • and include the names and telephone contacts of at least two referees.


Address your application marked: “Private & Confidential”

To: HR Manager
Njernda Aboriginal Corporation
84 Hare Street,
(PO Box 201)
Echuca Vic 3564


Please check the closing date to ensure your application is received within the specified time. Applications may be posted, emailed, hand delivered or faxed (provided that a hard copy is posted on the same day). 

Applications may be posted, emailed, hand delivered or faxed (provided that a hard copy is posted on the same day).


  • Application Form

  • Select the advertised position you are applying for.
  • Accepted file types: doc, docx, pdf.
  • Accepted file types: doc, docx, pdf, jpg, png, tif, tiff.
  • Accepted file types: doc, docx, pdf, jpg, png, tif, tiff.