Out of Home Care Team Leader (FS0044)

  • Base/Location:Njernda Family Services Unit, Echuca, Victoria
  • Reports To:Family Service Manager
  • Hours:Full-time (37.5 hours week)
  • Award:Level 4 Social, Community, Home Care and Disability Industry Services Award 2010
  • Position Scope:

    The Team Leader, Children’s Placement Services will supervise all programs within Family Services which relate to the placement of Children in Care. Program delivery includes; Home Based Care, Kinship Care, ACSASS, AFLDM and Cultural Support Planning. Day to day operational management will include;
    • Coordinating the day to day running of family services programs, supervision of case workers and ensuring that a quality and timely service is provided to Aboriginal children and families referred to these programs
    • Ensuring that service delivery is compliant with relevant standards and legislative requirements and is based on culturally informed Best Interest Case Practice model
    • A key requirement of the role is also to promote effective collaboration with Njernda programs, as well as other DHHS and relevant agencies

Organisational Values

A goal of the Njernda Aboriginal Corporation is to be a leader in the care and protection of children and young people and in working with families and communities to build capacity, resilience and independence.

Case Managers will embrace Njernda’s vision for empowering our Aboriginal community and the organisations values:

  • Professional Integrity – We treat all our people with dignity and respect.
  • Quality – We always strive to do our best and improve the way we do things.
  • Responsibility – We commit to the actions we take to achieve the best possible outcome for our clients.
  • Client Focus – We work toward improving the health and wellbeing of our clients and community.


Key Responsibilities

Family Services Delivery

  • Ensure aboriginal culture is embedded throughout all aspects of the programs to ensure cultural safety in all activities
  • Facilitating the timely interventions of case work practices
  • Ensuring risk assessments and family service plans are completing in partnership with families
  • Monitoring and reviewing progress for each family
  • Work collaboratively with the senior manager, team leaders and all Njernda staff to foster strong relationships between Njernda services in line with the Njernda strategic plan and business objectives.


Program Management

  • Day to day management of Children’s Placement Services programs.
  • Management of the referral process, including monitoring records of all referrals received
  • Ensure community consultation is included in program planning and delivery


Leadership & Management

  • Ensure staff comply with all case management requirements and with the electronic data systems recording for programs such as CRISSP
  • Provision of formal and informal supervision and support to family services caseworkers
  • Facilitate regular team meetings
  • Systems management and reporting
  • Completion of internal/external reporting requirements as per KPI funded agreements
  • Initiate quality activities within your department to demonstrate a genuine commitment to continuous improvement across Njernda
  • Actively participate in quality activity reports within your division ensuring that a quality culture of Do, Check and Act is evident in your work conduct


Corporate Responsibilities

  • Support values that respect historical and contemporary aboriginal cultures so that aboriginal people are recognised as having a special connection with the state.
  • Promote compliance with relevant legislation and Njernda policies
  • Assist with and support any internal or external audit processes
  • While at work, comply with OH&S requirements as noted in the Occupational Health and Safety Act 2004


Key Selection Criteria

Applicants Must Possess:

  • Provide appropriate levels of guidance and supervision to ensure the service operates effectively and that staff are motivated
  • Promote and actively lead team development and change management activities
  • Communicate, consult, liaise and negotiate with a broad range of people both aboriginal and non-aboriginal people at all levels to achieve broad project objectives and goals
  • Work independently under broad direction to plan activities and set priorities that achieve objectives and meet deadlines, often in a context of conflicting priorities
  • Comprehensive understanding and knowledge of issues affecting Aboriginal and Torres Strait Islander people particularly those relevant to family and community. Experience in dealing with child protection and knowledge of Child Protection services and protocols.
  • An excellent understanding of the principles and practises of case work and case management
  • Ability to take action to provide services that are inclusive of aboriginal people and engage in learning about other cultures to better establish relationships and improve services.
  • Demonstrate knowledge of aboriginal culture and the special requirements of aboriginal people
  • Demonstrated ability to work cooperatively and effectively as part of a multi-skilled team
  • Sound computer skills.


Qualifications and Experience

  • Relevant qualifications in Community Services /or management (desirable)


Other relevant information

  • The successful applicant will be required to undergo satisfactory pre-employment checks, including providing at least two professional referees, completion of a medical declaration, Police Records Check, Working With Children Check, Victorian Driver’s License, and proof of identify and qualifications
  • Commitment to equal opportunity and occupational health and safety principles and practices is required
  • You will need to disclose any pre-existing illness or injury you know about which could be affected by the described work duties. Under section 82 (7) of the Accident Compensation Act, failure to disclose such a pre-existing illness or injury will mean that, if employed, you will not be paid compensation for that condition.
  • People of Aboriginal descent are encouraged to apply


All applications close: 20th May 2020

To be eligible for an interview all applications MUST:

  • include a current resume;
  • include a covering letter;
  • address the Key Selection Criteria;
  • and include the names and telephone contacts of at least two referees.


Address your application marked: “Private & Confidential”

To: HR Manager
Njernda Aboriginal Corporation
84 Hare Street,
(PO Box 201)
Echuca Vic 3564
Email: jobs@njernda.com.au


Please check the closing date to ensure your application is received within the specified time. Applications may be posted, emailed, hand delivered or faxed (provided that a hard copy is posted on the same day). 

Applications may be posted, emailed, hand delivered or faxed (provided that a hard copy is posted on the same day).


  • Application Form

  • Select the advertised position you are applying for.
  • Accepted file types: doc, docx, pdf.
  • Accepted file types: doc, docx, pdf, jpg, png, tif, tiff.
  • Accepted file types: doc, docx, pdf, jpg, png, tif, tiff.