Primary Healthcare Practice Manager

  • Base/Location:84 Hare Street Echuca Vic
  • Reports To:Executive Director Health and Ageing
  • Hours:Permanent Full Time – 37.5 hours per week
  • Award:As per award
  • Position Scope:

    Njernda believes in a holistic view of health that recognises the interconnectedness of body, mind, and spirit – not just of the individual but of their family and the Community. Our primary population catchment is the Echuca and Moama Murray River region with services reaching out to the Loddon Mallee region.

 

ABOUT THE ORGANISATION
The Echuca Aboriginal Co-operative was originally set up in 1974 and in 1990 the name changed to Njernda Aboriginal Corporation (NAC). Njernda means “to know our living culture” in the Wemba Wemba language of northern Victoria and southern New South Wales.

Njernda believes in a holistic view of health that recognises the interconnectedness of body, mind, and spirit – not just of the individual but of their family and the Community. Our primary population catchment is the Echuca and Moama Murray River region with services reaching out to the Loddon Mallee region.

Our purpose is to deliver holistic services and programs that improve the physical, emotional, cultural, and spiritual wellbeing of the Aboriginal Community of Echuca and surrounding areas.

Njernda is recognised for leadership in working to provide a range of supports and services including:

  • – Health and Aged Care Services
  • – Children, Youth and Community Services
  • – Engagement and Family services
  • – Housing Services
  • – Corporate Services

Njernda has an annual budget of $17 million and a workforce of approximately 150 employees. Njernda is a significant employer and economic contributor to the region and is committed to ensuring the delivery of community controlled, holistic services and programs which improve the physical, emotional, cultural and spiritual wellbeing of the Aboriginal Community of Echuca and surrounding areas.

 

ORGANISATIONAL VALUES
Respect Establishing relationships based on respect and trust
Accountability Taking ownership and initiative of Njernda values to ensure trusted collaborations are formed
Resilience Encouraging cultural and spiritual growth to enable personal growth
Advocacy Working to transform the disadvantage and challenge that causes impact on our community
Cultural Sensitivity Welcoming and serving our community with understanding and without judgement

 

KEY RESPONSIBILITIES
  • -Facilitate and assist with the delivery of programs within Njernda health unit
  • -Where appropriate delegate day to day program management to medical team leaders.
  • -Regularly liaising with the Team Leaders over rosters to ensure there is adequate staff coverage to provide services
  • -Ensuring all staff work effectively within defined timelines and that all reporting requirements are being reported on in line with service and funding agreements
  • -Liaising with the community and the Health & Wellbeing teams to ensure the needs of the community are being met by the development of culturally relevant programs
  • -Ensuring daily statistics are completed, analysed, and acted on
  • -Developing communication between staff and the service by convening, attending, and participating in general and unit staff meetings.
  • -Setting performance and quality standards in consultation with the staff and ensure that they are met.
  • -Ensure all professional development is in line with the requirements of the employees’ role (including PD and workplan)
  • -Managing of the unit staff and ensuring that they are registered, trained, and meeting clinical practice requirements
  • -Responsible for providing high quality support, supervision and debriefing to staff as required.
  • -Review and maintain AGPAL accreditation ensuring Njernda is following documented policies and regularly reviewing to ensure they meet current legal requirements
  • -Regularly review budgets and ensure programs are running within budget
  • -Preparing submissions of programs to federal and state governments
  • -To represent and speak on behalf of the Njernda Aboriginal Corporation when required
  • -Participate in regular local, regional, and metropolitan meetings in relation to funding, Aboriginal health, and partnership.
  • -Ensure all employees are inducted and receive regular training as required to perform jobs safely
  • -Actively promote Njernda Health Programs to community and stakeholders by attending regular events
  • -Review all accident reports / incidents and prepare reports as appropriate
  • -Review any health and safety related reports and take appropriate action
  • -Ensure liaison with employee health and safety representatives, particularly on any workplace changes which have a health and safety component
  • -Embedding cultural practices ensuring programs are delivered in a culturally safe way
  • -Other related duties as directed by the Health and Ageing Director and/or CEO

 

Behavioural Capabilities

  • – Act at all times to protect the rights of the clients, including culture, confidentiality, privacy, individual choice and decision-making.
  • – Demonstrate commitment to the organisation’s values and behaviours – serve the community, work together, act with integrity and respect other people.
  • – Establish and maintain relationships with clients, community and Njernda staff and team members.

 

Mandatory Requirements

  • – Observe the safe working practices, as far as you are able, protect your own and others’ health and safety.
  • – Participate in on-going training when necessary
  • – At all times Act in a professional manner in accordance with the policies and practices of the Njernda Aboriginal Corporation
  • – All Njernda Aboriginal Corporation employees must comply with the code of conduct as articulated in the Njernda Aboriginal Corporation Policies and Procedures.

 

 

Qualifications and Experience

Required Education, Training And/or Competencies

  • – Tertiary qualification in Health Management and/or Public Health
  • – Experience in working within Aboriginal Health Service

 

KEY SELECTION CRITERIA

Knowledge and Skills

  • – A demonstrated knowledge of the local Aboriginal and Torres Strait Islander community and culture and an understanding of factors that influence their health and wellbeing.
  •  – Excellent administration and multi-tasking skills.
  • – Excellent written and verbal communication skills.
  • – Ability to prioritise workload and manage time effectively to meet deadlines.
  • – Well-developed computer skills with a good knowledge of Microsoft Word, excel and Power Point.
  • – Ability to maintain a high level of confidentiality.
  • – Strong organisational skills and an ability to manage multiple tasks and priorities with precision.
  • – Excellent interpersonal and communication skills, with the ability to effectively engage with various stakeholders.
  • – Able to collaborate effectively with cross-functional teams while also working independently and autonomously, taking ownership of assigned tasks.
  • – Demonstrated skills in preparation of reports, policies, procedures, and manuals.

 

EMPLOYMENT CONDITIONS
  • – Have a current National Police Check.
  • – Hold Valid Driver’s License, without restriction.
  • – Hold current Employee Working with Children’s Check.
  • – Covid Vaccination Certificate in accordance with the government guidelines.
  • – All staff are required to sign a confidentiality agreement on appointment to the organisation.
  • – Probationary / qualifying periods apply to all positions.
  • – All staff are required to adhere to the Code of Conduct of the organisation (available to view).
  • – All staff are required to follow the policies and procedures of the department and the organization (manuals are available to view).
  • – A commitment to equal opportunity and Occupational Health and Safety principles and practices is required.
  • – Salary packaging is available to permanent full-time and part-time staff.
  • – Tenure of positions at NAC will be tied to existing contracted funding arrangements.

 

All applications close: 31st Jul 2024