Receptionist Corporate Services

  • Base/Location:Njernda Corporate Services, 307 Hare Street, Echuca
  • Reports To:Corporate Services Manager
  • Hours:Full time (37.5 hours per week)
  • Award:ACCHO Grade 3 Level 1
  • Position Scope:

    The Receptionist is responsible for maintaining a professional reception to Njernda Corporate Services.

Organizational Values
Respect Establishing relationships based on respect and trust
Accountability Taking ownership and initiative of Njernda values to ensure trusted collaborations are formed
Resilience Encouraging cultural and spiritual growth to enable personal growth
Advocacy Working to transform the disadvantage and challenge that causes impact on our community
Cultural Sensitivity Welcoming and serving our community with understanding and without judgement


Key Responsibilities
  • Operate the reception area
  • Be courteous and have a respectful telephone and reception manner
  • Receive calls and make independent decisions on appropriate action
  • Preparing, organising, and storing information in paper and digital form
  • Working with senior staff to gather and collate information used to ensure we reach our targeted areas within compliance and risk management framework
  • Maintain good presentation of common areas
  • Manage return of IT equipment and assist set up of security fob and keys
  • Collecting and disseminating the mail and recording in an electronic log
  • Recording training and catering arrangements including tax invoice details of room hire and food costs
  • Run errands as requested
  • Ordering supplies for the Office and catering as required
  • Checking on supplies to ensure adequate quantity
  • Preparing correspondence as required
  • Other duties as directed.


Key Selection Criteria

Applicants must possess:

  • A proven knowledge and understanding of aboriginal people and aboriginal culture is essential.
  • An ability to communicate effectively with aboriginal people and handle issues in a sensitive manner.
  • Must be able to:
  • Be punctual and able to operate a busy reception area.
  • Be courteous and have a respectful telephone and receptionist manner.
  • Receive calls and make independent decisions on appropriate action
  • Manage client and community enquiries.
  • Good negotiation skills and well developed communication skills.
  • An ability to manage time effectively and efficiently.
  • A demonstrated ability to work cooperatively and effectively as part of a team.
  • Well-developed computer skills including the ability to operate specialist programs.


Commitment to Safety

All children have the right to be children and live free of abuse and neglect, so they can grow, learn, and develop. Everyone within Njernda is responsible for ensuring a culture of child safety; preventing child abuse and abiding by the Child Safety Principles


Other Relevant Information
  • The successful applicant will be required to undergo satisfactory pre-employment checks, including providing at least two professional referees, completion of a medical declaration, Police Records Check, Working With Children Check, Victorian Driver’s License, and proof of identify and qualifications
  • Commitment to equal opportunity and occupational health and safety principles and practices is required
  • You will need to disclose any pre-existing illness or injury you know about which could be affected by the described work duties. Under section 82 (7) of the Accident Compensation Act, failure to disclose such a pre-existing illness or injury will mean that, if employed, you will not be paid compensation for that condition.


To be Eligible for an Interview

The Applicant MUST address the Key Selection Criteria and include a recent resume.

Address your application marked: “Private & Confidential”

To:             Corporate Services Manager

                  Njernda Aboriginal Corporation

                  P.O. Box 21 Echuca Vic 3564


  • Written applications should include a covering letter. Please include the names and telephone contacts of at least two referees.
  • Please check the closing date to ensure your application is received within the specified time. Applications may be posted, emailed, hand delivered or faxed (provided that a hard copy is posted on the same day).

All applications close: 10th Jan 2023

  • Application Form

  • Select the advertised position you are applying for.
  • Accepted file types: doc, docx, pdf.
  • Accepted file types: doc, docx, pdf, jpg, png, tif, tiff.
  • Accepted file types: doc, docx, pdf, jpg, png, tif, tiff.