Team Leader (Yakapna)

  • Base/Location:Yakapna Healing centre
  • Reports To:Youth & Residential Services Manager
  • Hours:37.5 hours per week Full time
  • Award:Level 4 Social, Community, Home Care, Disability Services Industry Award 2010
  • Position Scope:

    To oversee the coordination of all staff, families, and activities within Yakapna Centre.

Position Scope To oversee the coordination of all staff, families, and activities within Yakapna Centre.


Organisational Values

  • Professional Integrity

We treat all our people with dignity and respect.

  • Quality

We always strive to do our best and improve the way we do things.

  • Responsibility

We commit to the actions we take to achieve the best possible outcome for our clients.

  • Client Focus

We work toward improving the health and wellbeing of our clients and community.


The management and support of staff resources

  • Facilitate the day-to-day running & provision of high-quality service delivery at Yakapna.
  • To promote a positive culture of professional supervision within the Centre and across the program.
  • The coordinator must ensure all staff have written professional development plans in place for all regular staff and review the progress of these plans in an ongoing manner.


  • Liaise with the Youth & Residential Services Manager regarding any significant practice issues or potential disciplinary matters relating to centre staff.
  • Assist with recruitment and orientation as required.
  • Support staff appropriately following critical incidents.
  • To supervise Yakapna centre staff effectively and efficiently, through the provision of clear work plans, and staff meetings.
  • To manage Yakapna centre budget in conjunction with the Finance Manager.
  • To develop and distribute staff rosters on a Weekly basis.
  • To provide monthly written reports to the Manager, on all Yakapna centre activities and including statistical data, and in line with Management Reporting Calendar.
  • To assist with policy development as required.
  • To support and participate in Yakapna accreditation, evaluation and review processes.


Ensure families case plan goals and objectives are met

  • To coordinate and negotiate all Yakapna centre family admissions and exits including the completion of all relevant documentation.
  • To oversee and participate in the development of family case plans, within 24 hours of family admission to Yakapna centre.
  • To arrange and monitor all aboriginal and non-aboriginal services to be provided to families / parent(s) involved in the healing journey.
  • Attend and convene case plan meetings as required.
  • Proactively liaise with the child protection, ACSASS and other services to ensure that case plans, behavior management plans or safety plans are in place for all families within the centre.
  • Liaise, participate and convene meetings with the centre reference group and stakeholders individually to ensure positive outcomes for families leaving the centre, ie. The Office of Housing.
  • Developing the centre and environment to facilitate the case plan goals, daily living, recreational and other skills of the families.


Financial and reporting responsibilities.

  • Rosters: ensuring roster coverage is consistent with the budget, client support needs and industrial awards.
  • Critical Incidents: Compliance with reporting processes including CIMS, and ensuring the affected staff and clients are offered, have access to formal debriefing assistance.
  • Record keeping & communication processes: Accurate, proper and up-to-date book entries and client files should be maintained.
  • Accountability for the expenditure and management of household spending and petty cash floats.


Professional Development

  • Undertaking professional development and further training opportunities as requested.
  • CIMS (Client Incident Management System – DHHS)
  • Mandatory Reporting
  • Child Safe Standards



Position requirements


This positon will be responsible for the operational and maintenance aspects of the Centre to which they are assigned. The person will have primary responsibility for the duty of care to residents. They will have responsibility for a team of staff and will promote reciprocal links to other staff in the agency, as well as those who are part of the service network for the residents.


The position will have contracted responsibilities under the Children & Young Persons Act and by virtue of the Department of Human Services case plans. The Coordinator will be responsible for the compliance of staff with the agency policy and procedures, and those required by the funding body (Department of Human Services).


The Coordinator shall:

  • Implement the values of Njernda Corporation.
  • Contribute to policy and program development and best practice standards within Njernda Corporation.
  • Participate in program and service reviews — attend appropriate unit and other meetings.
  • Be committed to own professional development.


Key selection criteria

  • Ability to work in a multidisciplinary, multifunctional, energetic and dynamic environment.
  • Ability to work in a complex, crisis driven, high pressured environment.
  • Extensive knowledge and understanding of aboriginal culture, social and economic issues, and local family networks.
  • Experience in budgeting and financial control.
  • Ability to provide written reports and statistical data reporting.
  • Knowledge of local aboriginal and mainstream services.
  • Ability to work with children and families; especially those with complex needs, ie. substance abuse, mental health, family violence.
  • Ability to communicate effectively with a range of people from diverse backgrounds.
  • Possess a strong commitment to staff development and training.
  • Demonstrated capacity to provide strong leadership.
  • Ability to advocate, mediate and undertake dispute resolution.
  • An understanding of the Child Protection service system.
  • Well-developed computer skills with the ability to operate Microsoft Word and Excel.



  • CERT IV or Diploma in Child, Youth and Family Intervention (Residential and out of home care), including a mandatory trauma unit of competency; or
  • a recognised relevant qualification such as a Diploma of Community Services.
  • Significant life experience, with culturally specific expertise as set out in each Selection Criteria and a willingness to undertake further studies will be accepted.
  • First Aid Certificate — or willing to undertake training.


Position requirements

  • Medical and physical fitness.
  • Ability to work through and resolve potentially stressful situations.


Performance review:

There is a 6-month probationary period with negotiated expectations for all positions within Njernda Corporation, which is formally reviewed.  Njernda CEO conducts this review and all subsequent annual reviews of positions.

Salary and Conditions:

Remuneration will be in accordance with the Social, Community, Home Care, Disability Services Industry Award 2010.


Police check/Working with Children check/Drivers check:

All Njernda Corporation staff must pass a police and criminal records check, Working With Children Check & Drivers Licence check prior to starting employment – which may be reviewed during the period of employment.



Please provide three referees – a referee check will be undertaken as part of the appointment process.


Other relevant information

  • Appointment is subject to a satisfactory Police check & Working with Children check.
  • Commitment to equal opportunity and occupational health and safety

Principles and practices are required.

  • You will need to disclose any pre-existing illness or injury you know about which could be affected by the described work duties. Under section 82 (7) of the Accident Compensation Act, failure to disclose such a pre-existing illness or injury will mean that, if employed, you will not be paid compensation for that condition.


All applications must address the key selection criteria and include a recent resume


Written applications should include a covering letter.  Please include the names and telephone contacts of at least two referees.

Written applications should include a covering letter.  Please include the names and telephone contacts of at least two referees and forward to:


Address your application marked: “Private & Confidential”.


To:                                                                  HR Manager

Njernda Aboriginal Corporation 

86 Hare Street, 

Echuca Vic 3564  

(PO Box 201)

Echuca Vic 3564 




Fax:                                                                (03) 5480 2250  


All applications close:                               26th of February 2021 @ 4pm



Please check the closing date to ensure your application is received within the specified time. Applications may be posted, emailed, hand delivered or faxed (provided that a hard copy is posted on the same day).




All applications close: 26th Feb 2021

  • Application Form

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  • Accepted file types: doc, docx, pdf, jpg, png, tif, tiff.