Receptionist (Corporate Services)

Job description

Be the welcoming face of Njernda – supporting community, culture and connection.

Njernda Aboriginal Corporation is seeking a friendly, professional and culturally aware Receptionist to join our Corporate Services team.

As the first point of contact for community members, clients and stakeholders, this role plays a vital part in creating a welcoming, respectful and culturally safe environment. You will ensure every person who walks through our doors or contacts the organisation has a positive and supportive experience.

In addition to reception duties, you will provide essential administrative support to the Corporate Services team, helping ensure the smooth day-to-day operations of the organisation.

This is an ideal role for someone who enjoys working with people, takes pride in providing excellent customer service, and values working in a community-focused organisation.

Please note, this is an identified position, open only to Aboriginal and Torres Strait Islander applicants.

About the role

• Provide a warm, professional and culturally respectful reception service
• Manage incoming calls, visitors and enquiries efficiently
• Maintain a welcoming and well-presented reception and waiting area
• Support meeting coordination, including Board room bookings and setup
• Manage incoming and outgoing mail, deliveries and correspondence
• Provide general administrative support across Corporate Services
• Coordinate office supplies, fleet bookings and basic maintenance requests
• Support events, meetings and day-to-day office operations

About you

You are a friendly and reliable team member who:

• Has strong customer service and communication skills
• Demonstrates respect and understanding of Aboriginal culture
• Is organised, proactive and able to manage multiple tasks
• Has experience in administration or reception roles
• Is confident using Microsoft Office and office systems
• Takes pride in creating a welcoming and professional environment

How to apply

Applying is simple — just click the Apply button and complete the online form. You’ll need to upload your updated CV and a cover letter outlining your skills, experience, and interest in the role, along with response to key selection criteria listed in the attached job description.

Before applying, please ensure you meet the following requirements:

• Current Working with Children Check (Victoria)
• Current Police Check (or willingness to obtain)
• Current driver’s licence
• Evidence of qualifications (if required for the position)

We look forward to receiving your application and learning more about you.

Please note, late applications and incomplete applications without key selection criteria responses, will not be considered.